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The latest reports from users having issues in Queens come from postal codes 11377, 11120, 11379, 11368, 11422, 11355, 11372 and 11367.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 289,939 ratings
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Problems in the last 24 hours in Queens, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Queens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Queens, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, The Bronx, Jersey City, New York City, New Hyde Park, Queens, Fort Lee, North Bergen, Secaucus, Union City, Palisades Park, Weehawken, Floral Park, Hoboken and Port Morris.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Internet | |
| The Bronx | TV | |
| The Bronx | Internet | |
| Brooklyn | Internet | |
| The Bronx | Internet | |
| Jersey City | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Queens, New York
Latest outage, problems and issue reports in Queens and nearby locations:
- makeup_junkie_in_nyc❤️❤️💄💄💋 (@ang_in_nyc) reported fromQueens, New York
@Ask_Spectrum We got a “new” refurbished piece of crap box in our living room a month ago and it’s already not working. I’m pissed I pay enough each month I expect things to work. I need someone here THIS WEEK yet to switch the box out.
- Nawid Moshref (@Kabul_Thug) reported fromQueens, New York
@NYCMayor @NYCCouncil @TishJames @NYGovCuomo @AOC Why you are quite these are the tax paying and your constituents stop fake support of working class and hold @GetSpectrum accountable
- evie (@evieyannakidis) reported fromManhattan, New York
@askfoster @Ask_Spectrum there’s an outage in New York too
- Demetri Williams (@BigBlakD) reported fromManhattan, New York
Been home less than an hour an my internet has gone out twice. Thanks for the great service @GetSpectrum @Ask_Spectrum #YouSuck Literally cant wait for @verizon
- City Kitty (@citykitty22) reported fromManhattan, New York
@VerizonSupport I’m sure you can figure out a way. I wanted to lock in price with yr chat assoc he said I had to call that’s when I was told @VerizonSupport @verizon lied this is second time in 2 mos as a customer your chat assocs have misled me on price @ATT @GetSpectrum
- Kristina Simonsen (@K_Simonsen) reported fromManhattan, New York
My internet’s gone out everyday for the last few weeks. Now at first it didn’t bother me cause it would just be for a hot second. But now it’s chunks of time and interfering with @NarcosNetflix WTF @Ask_Spectrum get your life together or I’ll invoice you my prorated rate.
- City Kitty (@citykitty22) reported fromManhattan, New York
Wow @VerizonSupport @verizon I have an email quoting me a price for WiFi only & Jennifer in cust service said she can’t honor it bc the associate who sent it “made a mistake.” That’s exactly why you SHOULD honor it #thecustomerisalwaysright @ATT @GetSpectrum
- PicoDeGallHoe🍅 (@LaurenNiecey) reported fromManhattan, New York
@GetSpectrum you need to get it tf TOGETHER with this damn WiFi. Go to hell. #spectrumoutage
- James Tschikov (@jtschikov) reported fromQueens, New York
If you can ever avoid it, don’t get @GetSpectrum, the worst ISP in NYC PERIOD!! I need to switch to Verizon or RCN ASAP, unbelievable how much we pay for horrible internet in this city.
- Alison (@thealisonjane) reported fromManhattan, New York
It’s bad enough that the product you provide is wildly mediocre bordering on terrible, @GetSpectrum @Ask_Spectrum, but your customer service leaves MUCH to be desired and you owe me a LOT of money.
- Jeremy Crittenden (@jcritty) reported fromManhattan, New York
I’d like to nominate @GetSpectrum for the sh*ttiest customer service in NYC award. #theworst
- Jeremy Crittenden (@jcritty) reported fromManhattan, New York
Another day another @GetSpectrum outage.
- (((ParisParamus))) (@ParisParamus) reported fromNew York City, New York
Well, it took too long, but @Ask_Spectrum was able to resolve what tech support could not. Thank you!!!
- Alison (@thealisonjane) reported fromManhattan, New York
One more thing-I was in countries known for things like ATM skimming, lack of security when it comes to credit cards, etc. and I had NO problems-it’s good old @GetSpectrum @Ask_Spectrum right here in the US that is the problem.
- No Agency New York (@noagencynewyork) reported fromManhattan, New York
@VerizonSupport no fios in my building, have to use @GetSpectrum - degrading and awful service and overpriced. Bring in fios!
- nuna ya biz (@nrbosslady) reported fromManhattan, New York
@GetSpectrum I have had your service for two months! It’s the worst! Five ppl have come to fix it and it’s still not working. #worstserviceever
- ⭐️Starchild⭐️ (@ultshanator) reported fromQueens, New York
@HorrorFanRyan @GetSpectrum I canceled my cable and switched over to @YouTubeTV and it’s amazing. I will never be going back to cable.
- Samantha Berdoff (@berddistheword) reported fromManhattan, New York
When you just move and sign up for @GetSpectrum and it doesn’t work night after night. #terrible.
- Chris (@Christo01494872) reported fromQueens, New York
@Ask_Spectrum The Internet in Queens is down again, you just fixed it two hours ago, and it’s broken again! Your company sucks!!!
- JP10E (@jp10E) reported fromBrooklyn, New York
@Ask_Spectrum I am having issues trying to log into my account both through the My Spectrum app and the website. I’ve even tried changing my password.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Gustavo Gonzalez (@ssjgus1) reported
@Ask_Spectrum is there an outage in burbank California?
- StevenFate (@Mrstevenfate) reported
@Ask_Spectrum are you down or working on something in Wisconsin
- Bryan D. (@detrobry) reported
@GetSpectrum not sure what is going on right now but I was watching the latest @MileyCyrus video and now I can't. Send help.
- RedSawxFan (@RedSawxFan) reported
@Ask_Spectrum you want to conduct maintainable, fine, but tell your customers ahead of time. To just drop service w/o warning for who knows how long is complete BS. You refund for the losses you’ve caused? Of course not
- Kitty Purry (@xkittypurryx) reported
Be careful if you have @GetSpectrum. I “upgraded” my plan today and lots of channels like @logo and @UPtv were taken away. The rep never told me this would happen. I had to pay extra to get my channels back. #Spectrum #Dishonest
- dyllan (@svprex) reported
@GetSpectrum hi. (: umm im tired of your **** *** internet/ worthless technicians. I’ve been dealing with this internet crap for the past maybe 2 years?? I deserve a FULL refund for the last 24 months and I’m switching providers. Thanks. Bye.
- RedSawxFan (@RedSawxFan) reported
@Ask_Spectrum you want to conduct maintainance, fine, but tell your customers ahead of time. To just drop service w/o warning for who knows how long is complete BS. You refund for the losses you’ve caused? Of course not
- Nick Brown (@nickbrown0280) reported
@Ask_Spectrum is there an outage in Tampa, FL? Internet has been going on and off the last few days constantly.
- Charlie Malouf (@iPosit) reported
@Ask_Spectrum is there an internet outage in southeast Charlotte, North Carolina, right now? Particularly ZIP Code 28270. Started about 35 minutes ago.
- Vicky Chun (@Vchun) reported fromLos Angeles, California
@Ask_Spectrum Landline phone has been out all day. 90064. Is there an issue with this? Called Spectrum - advised to turn modem on and off - didn't work. Now no one picking up.
